Customer Service Executive Job Opening in Vadodara
Customer Service Executives interact with customers, handle inquiries, resolve complaints, provide accurate information and ensure a high level of customer satisfaction.
Essential Skills and Responsibilities for Customer Service Executive
- Handle inbound and outbound customer calls
- Resolve customer issues and complaints
- Maintain customer records and follow-ups
- Provide accurate product/service information
- Coordinate with internal departments
- Ensure customer satisfaction and retention
Required Skills
- Good communication skills
- Problem-solving ability
- Customer handling skills
- Basic computer knowledge
- Positive attitude